Shipping policy

Shipping Policy

Processing Time

Most orders are processed within 1-2 business days of purchase. Some items may take up to 3 business days. Orders are not shipped or delivered on weekends or holidays. If we're experiencing a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay beyond our stated timeframe.

Shipping Time & Cost

Order Total Shipping Cost Estimated Delivery
$70 or more Free 5-15 business days, depending on where the item ships from
Under $70 $8.00 flat rate 5-15 business days, depending on where the item ships from

Shipping rates apply to orders delivered within the United States. Furstige works with fulfillment partners in the U.S. and overseas. Some items ship from U.S. warehouses and typically arrive within 5-8 business days of processing. Other items ship from overseas warehouses and typically arrive within 8-15 business days of processing; a small number may take up to 15-20 business days. The estimated delivery window for each product is shown on the product page and again at checkout before you complete your purchase — please check it before ordering if delivery speed matters for your timing.

Delivery times are estimates and are not guaranteed. Occasional delays can happen due to high order volume, holidays, or carrier disruptions.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update after you receive this email.

Orders with Multiple Items

Furstige works with a small number of trusted fulfillment partners to bring you the best combination of quality and price. Because of this, if you order more than one item, your items may arrive in separate packages, on different days, from different locations. This is normal and does not mean anything is missing from your order — you'll receive tracking information for each package separately. If you're concerned about an item that hasn't arrived, please check all tracking numbers from your order confirmation emails before reaching out.

Shipping Delays

Occasionally, shipments may be delayed due to weather, carrier issues, customs processing, or high order volume during peak seasons (such as the holidays). We monitor all orders closely and will reach out proactively if we become aware of a significant delay affecting your order. If your order hasn't arrived within the estimated window, contact us at hello@furstige.com and we'll investigate right away.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Furstige is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us at hello@furstige.com as soon as possible — we'll do our best to correct it before the order ships, but we cannot guarantee changes once an order has been sent to fulfillment.

Where We Ship

At this time, Furstige ships to addresses within the United States only. We do not currently ship internationally. We're evaluating international shipping for the future — if this is something you'd like to see, let us know at hello@furstige.com.

Questions?

If you have any questions about your shipment, contact us anytime at hello@furstige.com.